Kristy Curtis is a Certified Medical Manager with over 20 years of healthcare experience. She brings a wealth of expertise to her role, specializing in optimizing operational efficiency, ensuring seamless and effective healthcare delivery and positive patient experiences.
Transitioning from human medicine to veterinary care, Kristy’s profound love of animals has guided her path. This shift allows her to bring her extensive healthcare experience to benefit creatures of all kinds. She is dedicated to patient advocacy and committed to fostering a healthcare environment that prioritizes personalized, compassionate, and high-quality care to our beloved animal companions and their families.
In her free time, Kristy enjoys spending time with her husband and children, her dog, Shiloh, and her kitties, Jack and Miep. She loves live music, exploring new cuisines, and chasing waterfalls.
In the 10 years that Jordan has been in veterinary medicine, she has dedicated her time to teaching and educating her community. She understands the need for knowledge and information sharing as a method to raise the standards of care for pets and for people. She began her veterinary career in shelter and field medicine and these experiences remain close to her heart. In this work she learned the importance and positive impact in supporting the human animal bond, and her commitment to providing the same level of care to each person and pet regardless of their background was born.
As the Training Coordinator for Anesthesia & Analgesia, Jordan has applied her diverse experience to create and approachable and scalable education for the BVER teams. This training enables the BVER technicians to receive and provide gold standard care.
In her free time, Jordan loves hiking with her perfect dogs and spending vacations doing spay/neuter clinics in remote areas of the world.
Jessica Acree has enjoyed over twenty years in the veterinary industry. She obtained her Certified Veterinary license while in Phoenix, Arizona, and then followed the call of emergency veterinary medicine to Portland, Oregon. Jessica has a passion for complicated trauma cases and raising the standards of nursing care. She holds a Veterinary Specialty License in Emergency and Critical care. Following a stint as Regional Director of Training and Development in California, she was called home to Oregon again with her husband, child and beloved menagerie of pets. During her free time, Jessica loves spending time outdoors with her family, hiking and knitting.
Shrina is an Oregon native with over 20 years in veterinary medicine. Her experience ranges from general practice medicine, pharmacology, oncology, sonography, inventory and management. She has a special interest in oncology, geriatric medicine, and the development of new therapies and treatments. She truly values the human-animal bond and creating strong relationships with both clients and patients is her passion! Shrina enjoys doing all things outdoors with her crazy dogs including travel, camping, kayaking and occasionally re-habing orphaned baby squirrels.
With over 20 years of experience in the veterinary field, Alisa has always had a passion for animal welfare, teaching and leadership, as well as community connection in vet med. After graduating from Portland Community Colleges Veterinary Technology Program in 2008, she began her journey in the veterinary field through varying positions that include veterinary specialty as an orthopedic surgery technician, supervisor in large animal specialty medicine at OSUs teaching hospital, and more recently as a program specialist and instructor in the PCC Veterinary Technology Program. Her vet med history led her to her position at BVER where she looks forward to utilizing and increasing her strengths in process improvement, staff advocacy, animal welfare, and community outreach and education.
When she’s not working, Alisa enjoys camping, backpacking, running, paddle boarding, live music, family and friend time, and almost anything PNW outdoor related! She recently purchased an adventure van with her partner and looks forward to all the places they’ll go!
Born and raised in Oregon, Katie earned her bachelor’s degree in psychology from the University of Oregon before discovering her true passion in veterinary medicine. She graduated from PCC’s Veterinary Technology Program in 2009 and has never looked back. Her diverse career spans general practice, shelter medicine, specialty and emergency care, as well as seven years of teaching. Katie is especially passionate about diagnostic imaging, education, and feline-friendly practices—spicy cats, in particular, hold a special place in her heart.
In her free time, Katie stays busy with her husband, kids, two cats, and two dogs. Her favorite way to unwind (when she can find the time!), is enjoying quiet moments at the barn with her horse, Ziggy Stardust.
Heidi Waltermire combines 1.5 years in veterinary medicine with 15 years of creating exceptional client experiences. Her strength lies in building high-performing teams through efficient systems that prevent burnout and reduce turnover. Having worked with numerous growth-stage companies, Heidi found her true calling in animal care, where she supports the special bond between pets and their owners. Her passion centers on ensuring pets receive the care they need for happy, healthy lives.
As Director of Client Experience at Bridgetown Veterinary Emergency and Referral, Heidi ensures clients experience a smooth transition through the practice’s services. Her philosophy centers on a simple but powerful approach: while the medical team cares for the pets, her team takes care of the owners. She emphasizes clear communication, validation of client concerns, and the importance of understanding their needs during stressful situations. By implementing new technology and focusing on efficiency, Heidi has enhanced the overall client journey at Bridgetown.
When not at work, Heidi spends time with her dogs—Huckleberry, a Leonberger, and Puddle, her “piranha on a leash” mix. An outdoor enthusiast who enjoys hiking, paddle boarding, and mountain climbing, she’s known as “the person who gets people over mountains.” This aptly describes her professional mission: helping others feel supported and safe during challenging times.
Monday – Sunday: 7:00am – 10:00pm
Monday – Sunday: 7:00am – 10:00pm
Sunday – Friday: 9:00am – 5:00pm