Kristy brings over 20 years of healthcare experience, with a strong focus on leadership, operational efficiency, and delivering high-quality, patient-centered care. She holds a bachelor’s degree in Human Development and is a Certified Medical Manager dedicated to creating positive experiences for both clients and their pets.
Motivated by her love of animals, Kristy transitioned from human medicine to veterinary care, where she combines her leadership skills with her passion for supporting both pets and the people who care for them.
Outside of work, Kristy enjoys spending time with her husband, children, and extended family. She is also a proud pet parent to her Chihuahuas, Shiloh and Beau, and her cats, Jack and Miep. In her free time, she loves live music, trying new restaurants, exploring the outdoors, and traveling.
In the 10 years that Jordan has been in veterinary medicine, she has dedicated her time to teaching and educating her community. She understands the need for knowledge and information sharing as a method to raise the standards of care for pets and for people. She began her veterinary career in shelter and field medicine and these experiences remain close to her heart. In this work she learned the importance and positive impact in supporting the human animal bond, and her commitment to providing the same level of care to each person and pet regardless of their background was born.
As the Training Coordinator for Anesthesia & Analgesia, Jordan has applied her diverse experience to create and approachable and scalable education for the BVER teams. This training enables the BVER technicians to receive and provide gold standard care.
In her free time, Jordan loves hiking with her perfect dogs and spending vacations doing spay/neuter clinics in remote areas of the world.
Jessica Acree has enjoyed over twenty years in the veterinary industry. She obtained her Certified Veterinary license while in Phoenix, Arizona, and then followed the call of emergency veterinary medicine to Portland, Oregon. Jessica has a passion for complicated trauma cases and raising the standards of nursing care. She holds a Veterinary Specialty License in Emergency and Critical care. Following a stint as Regional Director of Training and Development in California, she was called home to Oregon again with her husband, child and beloved menagerie of pets. During her free time, Jessica loves spending time outdoors with her family, hiking and knitting.
Shrina is an Oregon native with over 20 years in veterinary medicine. Her experience ranges from general practice medicine, pharmacology, oncology, sonography, inventory and management. She has a special interest in oncology, geriatric medicine, and the development of new therapies and treatments. She truly values the human-animal bond and creating strong relationships with both clients and patients is her passion! Shrina enjoys doing all things outdoors with her crazy dogs including travel, camping, kayaking and occasionally re-habing orphaned baby squirrels.
With over 20 years of experience in the veterinary field, Alisa has always had a passion for animal welfare, teaching and leadership, as well as community connection in vet med. After graduating from Portland Community Colleges Veterinary Technology Program in 2008, she began her journey as a Certified Veterinary Technician through varying positions that include veterinary specialty as an orthopedic surgery technician, supervisor in specialty medicine at OSUs Large Animal Teaching Hospital, and more recently as a program specialist and instructor in the PCC Veterinary Technology Program. Her vet med history led her to her position at BVER where she looks forward to utilizing and increasing her strengths in process improvement, staff advocacy, animal welfare, and community outreach and education.
When she’s not working, Alisa enjoys being active in the many PNW social and outdoor activities with her partner and their shared kids. Her love of rescue and the many animals in need of homes landed her with three rescue pups. She also enjoys traveling and with her recent purchase of an adventure RV she plans to book as many trips with her family and pups as possible!
Born and raised in Oregon, Katie earned her bachelor’s degree in psychology from the University of Oregon before discovering her true passion in veterinary medicine. She graduated from PCC’s Veterinary Technology Program in 2009 and has never looked back. Her diverse career spans general practice, shelter medicine, specialty and emergency care, as well as seven years of teaching. Katie is especially passionate about diagnostic imaging, education, and feline-friendly practices—spicy cats, in particular, hold a special place in her heart.
In her free time, Katie stays busy with her husband, kids, two cats, and two dogs. Her favorite way to unwind (when she can find the time!), is enjoying quiet moments at the barn with her horse, Ziggy Stardust.
Heidi Waltermire combines 1.5 years in veterinary medicine with 15 years of creating exceptional client experiences. Her strength lies in building high-performing teams through efficient systems that prevent burnout and reduce turnover. Having worked with numerous growth-stage companies, Heidi found her true calling in animal care, where she supports the special bond between pets and their owners. Her passion centers on ensuring pets receive the care they need for happy, healthy lives.
As Director of Client Experience at Bridgetown Veterinary Emergency and Referral, Heidi ensures clients experience a smooth transition through the practice’s services. Her philosophy centers on a simple but powerful approach: while the medical team cares for the pets, her team takes care of the owners. She emphasizes clear communication, validation of client concerns, and the importance of understanding their needs during stressful situations. By implementing new technology and focusing on efficiency, Heidi has enhanced the overall client journey at Bridgetown.
When not at work, Heidi spends time with her dogs—Huckleberry, a Leonberger, and Puddle, her “piranha on a leash” mix. An outdoor enthusiast who enjoys hiking, paddle boarding, and mountain climbing, she’s known as “the person who gets people over mountains.” This aptly describes her professional mission: helping others feel supported and safe during challenging times.
Ana began her career in veterinary medicine in 2002 and brings nearly a decade of experience as a skilled veterinary assistant in emergency and urgent care settings. Her deep passion for patient care and clinical operations is matched by her specialized experience in orthopedic surgery – an area that’s left her with a keen eye for canine gait and a few expert phlebotomy techniques.
As our ECC Support Staff Manager, Ana plays a key role in supporting both our hospital team and emergency/critical care operations. She thrives on the treatment floor, where she helps maintain a smooth workflow while keeping patient-centered care at the forefront of everything she does.
Outside of BVER, Ana is working toward her veterinary technician certification. She also enjoys exploring the world of niche and indie perfumes and diving into epic fantasy novels, especially those featuring dragons or winged fae.
Monday – Sunday: 7:00am – 10:00pm
Monday – Sunday: 7:00am – Midnight
Sunday – Friday: 9:00am – 5:00pm